jitaace's commitment to safe and responsible
gaming
Entertainment is meaningful only when it stays within your control. jitaace believes every player has the right to set their own limits and should always have access to help when needed.
Our Commitment
Online gaming is a form of entertainment. Like any entertainment, it stays enjoyable only when done mindfully and within your financial means. jitaace always wants its players to be safe and protected. That is why we treat responsible gaming not just as a policy, but as the core foundation of our platform.
If you visit jitaace's About Us page, you will understand why this platform places player safety above everything else. We believe gambling is an adult decision — which is why it is only for people aged 21 and above.
Under our Terms and Conditions, any minor or person under 21 is strictly prohibited from opening an account or playing at jitaace. There are no exceptions to age verification.
Our Privacy Policy clearly explains how we keep your information secure and how we monitor your account activity. As part of responsible gaming, jitaace may detect unusual betting patterns and reach out to the relevant player directly.
Tools to set your own limits
Use these features directly from your jitaace account — no waiting required.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made.
Session Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, the session will end automatically.
Cooling-Off Break
Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
Self-Exclusion
If you want to step away from gaming for a longer period, choose self-exclusion. Options range from 6 months to permanent.
Betting History Review
View your full betting and deposit history at any time and assess it yourself.
Loss Limit
When you reach a set loss amount, jitaace will automatically alert you and can stop the session.
Self-Exclusion Request
Fill in the form below or let us know directly via 24/7 live chat — we will act promptly.
This information will be processed only by the jitaace support team. It will not be shared with any third party.
Warning Signs
If you notice any of these signs in yourself or someone close to you, seek help right away.
Spending beyond your budget
Consider whether money meant for household or everyday expenses is being used for betting.
Spending too much time
Playing for hours on end and being unable to stop is a sign of a problem.
Strain on relationships
Having arguments with family or friends, or lying about your gaming — this is serious.
Chasing losses
Placing more bets to "win back" money you have lost is a clear sign of addiction.
If even one of the signs above feels familiar, pausing gaming is the wisest choice. A support representative is available on jitaace's live chat 24 hours a day, 7 days a week. You can speak in Bangla — do not hesitate to reach out.
If you have any questions about responsible gaming, you will find detailed answers on our FAQ page.
Where to get help
jitaace Live Chat
Contact us on live chat any time, day or night. Support is available in both Bangla and English. Our team can directly assist you with setting up self-exclusion or a deposit limit.
Email Support
If you prefer to write to us privately, send a message to our support email. The team replies in Bangla and your information will be kept completely confidential.
Support from Family and Trusted People
Talk openly with the people close to you. Support from family or friends is often the most effective help. Do not keep your situation hidden — find the courage to speak up.
Professional Counselling Services
- Gambling addiction is a recognized condition for mental health specialists and counsellors. A professional counsellor can help you with this without any hesitation.
- Mental health institutions in Bangladesh offer counselling for addiction. Contact the mental health department of a hospital near you.
- Local NGOs and social support organizations can guide you on the path to overcoming addiction.
- Assess yourself: how many times, how many hours, and how much money did you spend on gaming last month? An honest count will show you which way things are heading.
jitaace's List of Commitments
- No one under the age of 21 will be allowed to open an account or play.
- Self-exclusion can be activated at any time and will take effect immediately.
- If unusual betting patterns are detected, jitaace will contact the player directly.
- Bonuses and promotions are offered in line with responsible gaming guidelines.
- Tools to set deposit, loss, and session limits are always available free of charge.
- All your information and transactions are secured with SSL encryption.
Tips for safe gaming
- Set a fixed budget for gaming each month and stick to it.
- Do not think of gaming as a source of income — it is entertainment.
- Avoid long uninterrupted sessions. Take a break every hour.
- Avoid gaming when drinking alcohol or when you are under mental stress.
- If you lose, do not place more bets out of anger or frustration.
- Make time for family, friends, and hobbies alongside gaming.